A computer’s audio problems can be caused in a multitude of ways. Hardware and software both have the potential to disrupt normal computer audio performance. Additional 3rd party software can also control the computers sound level and settings. Following a step-by-step method is a great way to identify why sound won’t work. This method covers many common fixes used by computer experts. Take control and fix computer audio problems without the help of expensive service companies.
(If the sound won’t work after a step is performed, proceed to the next step until the problem is solved)
- In the task bar on the bottom left of the screen, click on the speaker icon. This icon represents the “Volume” for the computer.
- Make sure the box “Mute” is unchecked.
- Locate the speaker icon and right click on it
- Click on “Open Volume Control”
- Make sure all of the boxes for “Mute” are unchecked.
- Right click on the speaker icon again.
- Click “Sounds and Audio Devices Properties”
- Locate the “Volume” tab and click it.
- While in the “Volume” tab, move the “Device Volume” indicator to high.
- In “Speaker Settings” locate and click on “Speaker Volume”
- Move the “Left” and “Right” volume sliders to “High”
- Select “Ok”
- Right click on the speaker icon.
- Click on “Sounds and Audio Devices Properties”
- Navigate to the “Hardware” tab and click on the “Driver” tab.
- Ensure an Internet connection is working and click on “Update Driver”
- When the driver has completed updating, click “Ok”
If the sound won’t work or you still get computer errors after completing the steps above it might be a good idea to invest in a new sound card. Many motherboards now have integrated sound cards, which are adequate for the average computer user. However, for hardcore gamers and media junkies the integrated sound just doesn’t have enough horsepower. A sound card allows for higher quality sound and improved surround sound support. Luckily sound cards are not that expensive. There are many great options for under $100 that can do the job.
When installing a new sound card, make sure the motherboard is compatible. Some cards use PCI expansion slots and others use PCI express. Know what sound cards work with what motherboards! Knowing how to fix computer audio problems is a great skill to have because it saves time and money.